DOWNLOAD RESUME, I relocated to the Dallas, Texas area in 2015.

Senior UX Product Manager | Tyler Technologies
Plano, TX, November 2018 - Present

• collaborate across multi-disciplinary Court & Justice (C&J) teams to provide UCD cutting-edge court case management software from arrest to disposition to supervision

• member of the C&J product leadership team, contribute to vision and strategy

• establish and mature the UX practice across Tyler’s C&J organization

• socialize, train, and support Forge, Tyler’s corporate design system, within the C&J organization

• facilitate and support all C&J UX research and design activities (internal and with clients)

• manage PX team

• establish and grow the C&J Feedback Group initiative

• design and implement a Justice Experience UI Kit in Figma for use across the organization

• lead teams in design and building new experience efforts across multiple new products and features

• establish processes that incorporate UX into all parts of the product development lifecycle

• work towards inclusion across all products within the C&J suite

Principal UX Product Owner | Alkami Technologies
Plano, TX, May 2017 - November 2018

• ownership of product vision, roadmap, and releases for Iris, Alkami’s Design System and Front End Backlog

• collaboration with UX Designers, Front End Architect, and Developers to ensure a user-centered design approarch

• socialization of product with all product teams, released ahead of schedule, 90% adoption with release of 1.0 - in the first 3 months

• responsible for buy-in and alignment with stakeholders and C-Suite through regular touch points and engagement opportunities

• responsible for leading the ADA Accessibility Initiative, work with Chief Counsel and Compliance Officer, Product, Engineering, QA

Senior UX Designer | projekt202
Addison, TX, October 2015 - May 2017

• establish and drive the creative vision of a project

• collaborate with Experience Researchers, Technologists and other UX Designers to maintain a holistic perspective

• lead the execution and delivery of creative design deliverables

• analyze products and create various product research deliverables (i.e. heuristic evaluation, competitive analysis, stakeholder interviews, etc.)

• present creative solution to clients with well-articulated and relevant rationale

• apply best practices and share point of view on industry trends

• identify and proactively raise risks for when a project is in jeopardy

• build confidence and trust with client through timely and quality deliverables, presentations, discussions, etc.

• extra - 1st projekt202 Community Service Initiative Coordinator
  (January 2016 - present)

Creative Director | Interactive Knowledge, Inc
Charlotte, NC, September 2010 - October 2015

• led content strategy, UX/UI & design direction for projects

• managed client & internal team collaborations through project life

• provided innovative & adaptable creative solutions

• trained & supported client during project life

• delivered projects on time and on budget

• maintained quality of work

• supervised in-house design team members & contractors

Art Director | JC Thomas Marketing, LLC
Charlotte, NC, June 2009 - September 2010

• led design direction & production for print & interactive projects

• developed ad campaigns, brochures & branding assets

• worked with internal team to coordinate creative activities

• directed in-house design team members & contractors

Owner | Green Rice, Inc
Charlotte, NC, June 2003 - May 2011

• print and digital media designer

• gallery owner, Green Rice Gallery

• designer and producer of digital printed fabrics, Milkweed, LLC

• creative partner in a multi-vendor gift shop, The Boulevard, Inc

• business leader, active in the revitalization of the historic arts district, NoDa

Camp Director | UNCG All Arts & Science Camp
Greensboro, NC May 2001 - September 2002

Program & Marketing Director | Big Brothers Big Sisters
Greensboro, NC June 1998 - May 2001

Peace Corps Volunteer | Community Health
Sri Lanka May 1996 - May 1998

University North Carolina at Charlotte
Art & Design
Charlotte, NC 2002 - 2003

Greensboro Technical Community College
Graphic Design
Greensboro, NC 1999 - 2000

North Carolina State University
Zoology/Biology, BS 
Interdisciplinary Perspectives in Healthcare, BA
Raleigh, NC 1992 - 1996

SOFTWARE
figma
dovetail
maze
stories on board
figjam, mural, micro
adobe creative suite
sketch
invision
keynote and powerpoint
HTML, working knowledge
jira
confluence
microsoft teams
google apps
and more

MANAGEMENT
development liaison
product management
scrum team management
proposal writer
decision-maker
problem-solver
presentation lead
listener
learner
motivator
mentor
connector
arranger

A Webby Award, 2011

Webby Finalist, 2011

The “People’s Choice” Award,
Museums and the Web, 2014

Projekt202 Performance Award, 2017

Court & Justice Rookie of the Year, 2019

Commission Artist
Charlotte, NC 2008 - present
(there are days an undo brush would be great)

Women Who Rock
Creative Loafing
Charlotte, NC 2008

Person to Watch
The Charlotte Observer
Charlotte, NC 2006

Participant, 1st "Virtual" Classroom NCSU, Hillsborough Building
Raleigh, NC 1992

Hershey Bar Character
Hotel Hershey
Hershey, PA Summer 1992

Vice President of 4th Grade
Lindley Elementary School
Greensboro, NC early 1980s
(I thought it would look good on my resume. Does it?)